Lenovo (Canada) Inc
- local services
- customer service
- general information
Location & directions
Business snapshot
About Lenovo (Canada) Inc
Lenovo (Canada) Inc is a local company in Markham, ON. We offer local services, customer service, and general information. Closed now · Opens Monday at 09:00. Call (855) 253-6686 or visit the website to schedule a service today. Conveniently located at 55 Idema Road, Markham, ON L3R 1B1.
Categories & services
Hours
- Monday: 09:00–17:00
- Tuesday: 09:00–17:00
- Wednesday: 09:00–17:00
- Thursday: 09:00–17:00
- Friday: 09:00–17:00
- Saturday: Closed
- Sunday: Closed
Reviews & feedback
Average rating 1.0 based on 1 reviewWhere to start??? Over 30 emails written and even more phone calls made, this has been a colossal waste of time. I am in the unusual position of not having a computer nor a refund. Lenovo agreed to a return, and took back the computer. I am 3+ months and waiting for my money back.
My timeline appears roughly as the following:
-Purchased computer mid February 2020
-Computer ceased working 4 weeks later
-Waited 7 week for parts (in spite of having purchased premium next day service)
-Initiated formal return process
-More than a month spent in the return process
-computer returned and payment authorized mid June
-Payment still not received September 24th, in spite of many emails and phone calls having been made.
I have been 6 months without a working computer nor the $2,000+ refund, I am entitle to. My damages for not having a working computer as a business tool and the time wasted in Lenovo's byzantine customer service system far exceed the retail value of the computer.
My advice to anyone might be having a similar experience to mine...Don't get in too deep. Throw it in the trash bin, light a fire and toast a marshmallow - you might be better off LOL